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FAQs
THE MOST COMMON QUESTIONS
Find answers to frequently asked questions about Clear the Clutter and our organization services.
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Why should I choose Clear the Clutter Professional Organizing?Choosing Clear the Clutter Professional Organizing means opting for a dedicated and friendly team committed to transforming your space into a harmonious and organized sanctuary. We go beyond decluttering, we personalize our approach, ensuring every solution aligns with your needs and vision. With attention to detail, a commitment to simplicity, and a passion for creating spaces that inspire joy, we make the process seamless and enjoyable. Our mission is to empower you to reclaim your space and simplify your life, leaving you with a home that truly reflects your best self.
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Do you offer complimentary consultations?Certainly! We offer complimentary, no-obligation consultations that can be conducted virtually or in-home, each lasting approximately 30 minutes. To initiate the process, book a consultation here. We look forward to connecting with you and discussing how we can meet your organizational needs
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What areas of the house do you organize?Clear the Clutter Professional Organizing offers organization services for various areas of your home, including the kitchen + pantry, bedroom, closet, craft room, playroom, bathroom, garage, basement, home office, laundry room, and mud room. We can even help at your place of business. Don’t see the room you need help with listed? Contact us and let’s see if we can help.
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Can you help me move?Absolutely! We're thrilled to assist our clients with their moves. With our moving concierge service, we offer support in decluttering, staging, donation coordination, and packing your home for the move. Additionally, we can handle the unpacking process to ensure your new space starts off beautifully organized. Check out our Services Page for more details.
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What locations do you serve?Clear the Clutter Professional Organizing Professional organizing is based in Charlotte, NC and we serve these surrounding areas: Myers Park, Huntersville, Concord, Cornelius, Mooresville, Cotswold, Southpark, Waxhaw, Weddington, Dilworth, Lake Wylie, Matthews, Sedgefield, Providence, Eastover, Fort Mill, Rock Hill, Uptown, and SouthEnd. Don't see your area listed? Shoot us a message and let's chat!
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Do you charge travel fees?Any travel more than 25 miles, one way, from our office in the South Park area of Charlotte will be charged at 50% of the hourly rate. Clear the Clutter Professional Organizing reserves the right to waive any travel fees.
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How much do home organizational services cost?Our services start at $390 for a minimum of 3 hours required to book an organization session. The overall cost of each project varies based on factors such as the size of the space, the scope of work, and your specific needs and preferences. We do offer a discount for booking multiple sessions. For a precise quote, we recommend scheduling a complimentary consultation where we can discuss your project in detail and provide a personalized estimate.
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How long does it take to complete a project?The duration of a project varies depending on factors such as the type of service, the size of the space, and your specific needs. For tailored timelines and further details, please contact us directly. We look forward to discussing your project and providing personalized assistance!
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Can I reschedule or cancel my consultation/session?Rescheduling is complimentary, but the session is non-refundable. We kindly ask that you give us 48 hours' notice if you need to cancel your session and the canceled session must be rescheduled within 60 days. If less than 48 hours is provided for the cancellation, a $100 rescheduling fee will be charged. Clear the Clutter Professional Organizing reserves the right to waive any cancellation fees.
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Are organization containers and materials provided in the pricing?No, organizational containers and materials are not included in the pricing. We do take detailed measurements and provide recommendations for additional supplies you may want or need. We take into consideration your style and budget and will even order and pick up supplies purchased locally or have them shipped directly to your home. Some clients purchase no additional supplies, some go all out to create the perfect aesthetic they are looking for.
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When are your services available?We're here to assist you Monday through Friday, from 9 am to 5 pm.
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Should I be home when you are working?It's entirely up to you! While some clients prefer to be present during our work, others choose to go about their day or may even be on vacation when we organize. Whatever your preference, we'll accommodate your schedule and ensure your space is organized to your satisfaction.
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What do I need to do to prepare? Should I clean before my session?In preparation, please consider what areas you'd like to focus on and how you envision your home functioning and feeling. There’s no need to clean or tidy up for us! We genuinely want to see your space as you live in it. We love our fur babies, but please be sure any pets are secured in order to provide a safe and efficient work environment for our team.
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Will you take the unwanted items and trash?Yes, we can assist with removing unwanted items and trash as part of our service. We'll coordinate disposal of large quantities of trash with some of our local haulers/junk removers that the client may hire. Donations are taken to local donation centers and shelters, ensuring your space is left clean and clutter-free.
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